Frequently Asked Questions
Need help with something? Check out our most frequently asked questions.
General FAQs
How do I book a tour with Tibet Tours Nepal?
Contact us through our website, email, phone or WhatsApp. Pick your itinerary, travel dates and group size, and we will take you through the booking steps, the documents and permits we need, and payment. Spring and autumn fill up, so book early for those seasons.
Can I customize a tour or itinerary?
Yes. Tell us your dates, interests, group size and travel style, and we can change the number of days, destinations, sightseeing stops, hotels, transport and activities. If you already have a route or specific places in mind, send them over and we will build the itinerary around them.
What if I need to cancel or reschedule my trip?
It depends on how early you ask and what has already been booked. Permits, transport and hotels are arranged in advance for Tibet, and some of those costs can’t be refunded. Contact us as soon as you can and we will explain the terms and your options.
Is it safe to travel with Tibet Tours Nepal?
Tibet is a popular destination for organized tours, but the altitude needs preparation. We plan each tour around altitude, transport, hotels and acclimatization, and our local team is with you throughout. Bring suitable travel insurance and follow your guide’s advice, especially at higher elevations.
Do you offer support during the trip?
Yes. We support you from arrival through transport and sightseeing to departure. Your guide helps with the itinerary, local arrangements and communication. If something unexpected changes your plans, we will work with you to sort it out.
Are flights included in the trip packages?
It depends on the tour. Some packages include international or domestic flights, others cover only some transport. Check the Inclusions section of your itinerary for details. If flights aren’t included, we can advise you on options and fit them to your tour schedule.
Booking & Cancellation FAQs
How do I modify my booking?
If you want to change your dates, itinerary, hotels, number of travelers or anything else, contact us as soon as possible. We will check availability and tell you whether it can be done and if it costs extra. Changes close to departure are harder because permits, hotels and transport may already be confirmed.
Can I cancel my trip after booking?
Yes, but cancellation charges may apply depending on timing and what has been arranged. Permits and transport are booked ahead, and some payments can’t be refunded. Please read the cancellation policy before you confirm.
Can I transfer my booking to someone else?
Possibly, depending on the tour, date, permits and the authorities’ requirements. A replacement traveler may need to give new passport and visa details, and extra charges may apply. Contact us before making any transfer so we can confirm it’s possible.
What if the trip is canceled by Tibet Tours Nepal?
If we have to cancel, we will tell you as soon as possible and go over your options under the booking terms. Depending on the reason and what you have paid, you may be offered new dates or a refund of eligible amounts. Some costs, such as certain visa, airline or third-party charges, have their own refund conditions.
Are last-minute bookings allowed?
Sometimes, depending on availability and how long the Tibet permits take to arrange. Tibet trips usually need advance planning, so we can’t always guarantee short-notice spots. If you’re already in Nepal and want to go soon, send us your preferred dates and we will see what we can do.
Can I add extras after booking?
Often, yes. You may be able to add hotel nights, private transport, airport transfers, upgraded rooms or other arrangements. Availability and cost depend on the service and how close departure is, so ask as early as you can.